Privacy Policy

Privacy Policy

Effective Date: 15 May 2025

Neuro Finance Inc ("we", "our", or "us") is committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, mobile app, or services provided by Neuro Finance Inc. By using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of data:

a. Personal Information

This includes information you provide directly:

• Name
• Email address
• Contact information
• Account credentials
• Billing and payment details (if applicable)

b. Non-Personal Information

Automatically collected data:

• IP address
• Browser type and device information
• Usage behavior (pages visited, features used)
• Log files, cookies, and analytics data

2. How We Use Your Information

We use your data for the following purposes:

• To provide and improve our services
• To personalize your experience
• To respond to customer support requests
• To send important account-related communications
• To send updates, promotions, or newsletters (you may opt out)
• For security, fraud prevention, and legal compliance

We may also use contact information to send system alerts (e.g., price alerts via text message).

3. Legal Basis for Processing (for EU Users)

We process personal data only when we have a legal basis, including:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations

4. Data Sharing and Third Parties

We do not sell your personal data.

We may share your information with:

• Service providers and partners (hosting, analytics, email tools)
• Regulatory or legal authorities when required by law
• Payment processors for billing and transactions

All third parties are bound by confidentiality and data protection obligations.

5. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your account or personal data at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve site performance
• Understand user behavior
• Enable essential features (e.g., login sessions)

You can control or disable cookies through your browser settings.

7. Data Security

We implement technical and organizational safeguards, including:

• Encryption (TLS/SSL)
• Secure servers and firewalls
• Access controls and regular audits

However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

If you access our services from outside the country where our servers are located, your information may be transferred across borders. We ensure compliance through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions (where applicable)

9. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

• Access your personal data
• Correct or update your data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent
• Data portability

To exercise these rights, contact us at support@neurofinance.ai.

10. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we discover such data, we will delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

12. Contact Us

For questions or concerns regarding this Privacy Policy:

Email: support@neurofinance.ai
Website: www.neurofinance.ai